Wrong expiration date in ACORD 25 (2014/01) certificate of liability insurance form?

#1

Hi, we have some issues with this expiration date in this acord 25 document:

image
image2395×411 102 KB

We receive expiration date as 1/6/2022 instead 11/6/22

here’s how we’re capturing expiration dates:

{
    "id": "coverages.policy_expiration_date_1",
    "type": "date",
    "method": {
      "id": "box",
      "position": "right",
      "offsetBoxes": {
        "direction": "below",
        "number": 1
      },
      "tiebreaker": ">",
    },
    "anchor": {
      "start": {
        "text": "coverages",
        "type": "startsWith"
      },
      "match": {
        "text": "policy exp",
        "type": "startsWith"
      },
      "end": {
        "text": "certificate holder",
        "type": "startsWith"
      }
    }
#2

It looks like the images of the text are somewhat pixelated. Probably as a result the OCR output is imperfect and it’s inserting a gap in the date. Regardless of the cause, there’s a small (but big enough) gap between the 1s in the 11 that our Date type is not recognizing the first 1 as part of the month.

You can solve this using the whiteSpaceFilter to ignore the OCR-outputted gap; I recommend you add that to all your date-type fields for this document. For example adding "whitespaceFilter": "spaces" to your expiration date field looks like this:

  {
    "id": "coverages.policy_expiration_date_1",
    "type": "date",
    "method": {
      "id": "box",
      "position": "right",
      "offsetBoxes": {
        "direction": "below",
        "number": 1
      },
      "tiebreaker": ">",
      "whitespaceFilter": "spaces"
    },
    "anchor": {
      "start": {
        "text": "coverages",
        "type": "startsWith"
      },
      "match": {
        "text": "policy exp",
        "type": "startsWith"
      },
      "end": {
        "text": "certificate holder",
        "type": "startsWith"
      }
    }