Trouble mapping to the right config?

I got a new document configured and ready to go but am having trouble getting an uploaded document to map to the right config. For example, I want a doc to map to a “company A” config but instead it gets extracted using a ‘company B’ config.

Do you have any tips on how to set up the config fingerprint to separate these 2 document types?

(cross posted into community by admin)

First, check that all your configs are published. is it possible company A isn’t get published to prod, maybe it’s only published to dev?

Then, for fingerprints, write fingerprints that test for phrases that are unique to company A and unique to company B.

Let me know if you need more help!